Your order will be ready to ship within 1-3 Business days. Bulk orders or orders which includes a personalization that is missing in order details, will take more days to be completed.
Shipping methods and estimated delivery times
REGULAR DELIVERY (POST OFFICE):
- United States: 3-8 business days
- Canada: 14-20 business days
- Europe: 2-3 business days
- Australia: 14-20 business days
- Rest of the World: 15-30 business days
SPEEDY DELIVERY (EXPRESS COURIER UPS):
- United States: 1-3 business days
- Canada: 3 business days
- Europe: 1-3 business days
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns, Refunds and Replacements
- Contact us within: 14 days of delivery
- Ship items back to me within: 21 days of delivery
- Request a cancellation within: 12 hours of purchase
- Digital downloads
- Custom products
Conditions of return
Refunds for delayed or lost orders
Up to 40 business days after shipping your order may be considered DELAYED. More then 40 business days after shipping your order is considered LOST.
If you have selected REGULAR DELIVERY, refund or replacement will be issued only after 40 business days* from the date of shipment. Lack of tracking information is not considered delay or loss of the package.
* BUSINESS DAYS= Monday to Friday. Weekend, National holidays and the day of departure and delivery are excluded.
Information concerning the processing of personal data, in accordance with article 13 of Legislative Decree no. 196/20003 e art. 13 del Global Data Protection Regulation, 2016/679 below “G.D.P.R.”
In accordance with D.Lgs. June 30, 2003, No. 196 and subsequent changes, we hereby supply you all due informations concerning the purposes and methods for your personal and sensitive data processing in our possession.
and it’s inspired also to Recommendation n. 2/2001 adopted by Data Protection European Authorities on the 17th of May 2001, in order to identify minimum requirements for on line personal data collection, and in particular, methods of data processing, terms and nature of underwriting, and also in reference to European Directive 2002/58/CE, updated with Directive 2009/136/CE related to Cookies.
1.DATA CONTROLLER, pursuant to art. 4 point 7of G.D.P.R. is Gretaoto Design D.o.o. Miren 125 B, 5291 Miren, Slovenija, in person of its legal representative.
2.CATEGORIES OF PROCESSED DATA
Personal data and identification data.
Personal data shall mean any information related to natural person that is or can be identified, even indirectly, by reference to any other information, including a personal identification number. Identification data shall mean personal data allowing a subject to be identified directly (for example, name, surname, place and date of birth, address, email address, telephone number, etc.).
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols.
These pieces of information are not collected to be associated with identified interested parties, but, through elaborations and associations with data held by third parties, due to their own nature, may allow the user’s identification.
This data category shall including IP addresses or computers’ domain names used by users who surf the present website, the URI-mapped addresses (URI stands for Uniform Resource Identifier) of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (successful, error, and so on) and other parameters related to the operating system and to the computing environment of the user.
These data are exclusively used in order to obtain anonymous statistics related to website’s use and to control the correct functioning. These data are immediately delete after processing.
Data provided voluntarily by the user
Sending explicit voluntary and optional emails to the addresses listed on the present website entails the subsequent acquisition of the sender email address , necessary to reply to the user’s request, and also of any other personal data.
The specific policy regarding cookies is available to the following link: cookies policy.
3.PURPOSES OF DATA PROCESSING
Voluntarily-provided personal and sensible data shall be processed for following purposes, unless otherwise notified:
– to surf the current internet website;
– to answer to your contact request and to send you the required information;
– for mailing list subscription;
– in dedicates areas, to fill in the form with the required personal data;
– for administrative and accounting activities in general. Data processing for administrative and accounting purposes are those related to organizational, administrative, financial and accounting activities regardless of the nature of data processed.
In particular, internal organizational activities, those following contractual obligations’ fulfilment and information activities are related to these purposes.
4.METHODS OF DATA PROCESSING – DATA RETENTION
The personal data processing will be carried out by electronic, automated and / or manual instruments, with methods and tools to ensure maximum security and confidentiality, by persons authorized to do so in compliance with the requirements of Art. 31 and following of D. Lgs 196/03 and art. 12 of G.D.P.R. The personal data will be kept for a period not exceeding the purposes for which the data were collected and
5.COMMUNICATION AND DATA DIFFUSION
The personal data to be processed will be treated confidentially and will not be diffused. Your data may be shared with companies contractually involved with GretaOto Design D.o.o., within the European Community, pursuant to Legislative Decree No. 196/2003, article 42 AND art. 46 of G.D.P.R. Your data may be transferred outside the European Union pursuant Article 43 and 44 lett b) of D. Lgs. 196/2003 in order to comply with contractual obligations or related purposes. Furthermore, these data may also be disclosed to following third parties: – entities that provide services for the management of the information system used by GretaOto Design D.o.o. and the telecommunications networks, including e-mail service, newsletter service and website service management; – firms or companies which provide assistance and advice; – competent authorities who enforce the law and/or regulations promulgated by public bodies, on request. The above mentioned entities shall act as Data Processor or may perform their tasks fully independently, as if they were the Data Controller. The list of potential Data processors is constantly updated and it is available at GretaOto Design D.o.o. (operational headquarters) Miren 125 B, 5291 Miren, Slovenija.
6.NATURE OF UNDERWRITING
With exception of what above specified concerning navigation data, the user is free to provide personal data. The provision of personal data is optional and discretionary, although it may be necessary for some specified services.
7 . RIGHT TO ACCESS PERSONAL DATA AND OTHER RIGHTS
You can exercise your rights according to articles 7, 8, 9 and 10 of Legislative Decree no. 196 of 30th June 2003 and art. from 12 to 22 of G.D.P.R., by contacting the Data Controller, Sig. Buttignon by sending an email to email@example.com . You have the right, at any time, to obtain confirmation of the existence of your data and ask for their content and origin, verify their accuracy or request their integration or updating , or correction (art. from 12 to 22 of G.D.P.R.). For the purposes of this Article you can ask the cancellation, the transformation into anonymous form or the arrest of the personal data processed in contravention of the law, and you can oppose for legitimate reasons to their treatment. In case you’ll contact the Data Controller you are required to provide your email address, name, address or phone number, in order to allow the Data Controller to manage your request.
8.CHANGES TO THE PRIVACY STATEMENT
Cookies are small text files that the sites visited by users send to their terminals, where they are stored before being re-transmitted to the same sites on the next visit. Cookies of the c.d. “third parties” are, however, set by a website other than the one the user is visiting. This is because on each site there may be elements (images, maps, sounds, specific links to web pages of other domains, etc.) that reside on servers other than the site visited.
Types of cookies
– Technical cookies. Technical cookies are those used for the sole purpose of “transmitting a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service “(see Article 122, paragraph 1, of the Code). They are not used for other purposes and are normally installed directly by the owner or operator of the website. They can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website; analytics cookies, similar to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; functional cookies, which allow the user to navigate according to a series of selected criteria in order to improve the service rendered to the same. For the installation of these cookies, the prior consent of users is not required, while the obligation to provide information pursuant to art. 13 of the Code, that the site manager, if he uses only such devices, will be able to provide in the manner he deems most suitable.
– Profiling cookies. Profiling cookies are designed to create profiles related to the user and are used in order to send advertising messages in line with the preferences expressed by the same in the context of surfing the net. Due to the particular invasiveness that such devices can have in the private sphere of users, European legislation requires that the user must be adequately informed about their use and express their valid consent. The art. 122 of the Code whereby “the storage of information in the terminal device of a contractor or a user or access to information already filed is permitted only on condition that the contractor or the user has given his consent after being was informed with the simplified procedures referred to in Article 13, paragraph 3 “(Article 122, paragraph 1, of the Code).
By visiting this website you may receive cookies from sites managed by other organizations (“third parties”). An example is the presence of “social plugins” for Facebook, Twitter, Google+ or LinkedIn, or systems for displaying embedded (integrated) multimedia content such as Youtube, Flikr. These are parts generated directly by the aforementioned sites and integrated into the web page of the visited host site. The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by “third parties” is governed by the relevant information to which reference is made. To ensure greater transparency and convenience, the following are the web addresses of the various information and how to manage cookies.
Facebook policies: https://www.facebook.com/help/cookies/
Facebook (configuration): log in to your account. Privacy section.
Doubleclick.net (doubleclick.net) / Test cookie
Twitter policies: https://support.twitter.com/articles/20170514
Twitter (configuration): https://twitter.com/settings/security
Linkedin policies: https://www.linkedin.com/legal/cookie-policy
Linkedin (configuration): https://www.linkedin.com/settings/
Youtube\Google+ policies: http://www.google.it/intl/it/policies/technologies/cookies/
Youtube\Google+ (configuration): http://www.google.com/intl/policies/technologies/managing/
Pinterest policies\ configuration: https://about.pinterest.com/it/privacy-policy
Flikr\Yahoo policies http://info.yahoo.com/privacy/it/yahoo/cookies/details.html
Flikr\Yahoo (configuration) http://info.yahoo.com/privacy/it/yahoo/opt_out/targeting/details.html
Cookies installed on this site (www.gretaotodesign.com):
Cookie Domain expiration Third-party cookies Permanent cookie Session cookies
fr .facebook.com 18 january 2019 at 10:52 89 days Third-party
test_cookie .doubleclick.net 20 october 2018 at 12:07 Third-party
_gat .gretaotodesign.com 20 october 2018 at 11:53
_gid .gretaotodesign.com 21 october 2018 at 11:52
_ga .gretaotodesign.com 19 october 2020 at 11:52 729 days Permanent
tk_lr .gretaotodesign.com 20 october 2019 at 11:52 364 days Permanent
tk_r3d .gretaotodesign.com 23 october 2018 at 11:52 2 days Permanent
tk_or .gretaotodesign.com 19 october 2023 at 11:52 1824 days Permanent
PHPSESSID gretaotodesign.com 19 october 2023 at 11:52 1824 days Permanent
PHPSESSID www.gretaotodesign.com 19 october 2023 at 11:52 1824 days Permanent
Last updated: 20.10.2018 – source: nibirumail.com
The site also includes components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). These cookies are used for the sole purpose of monitoring and improving site performance. For more information, please refer to the link below:
The user can selectively disable the action of Google Analytics by installing on his browser the opt-out component provided by Google. To disable the action of Google Analytics, please refer to the link below: https://tools.google.com/dlpage/gaoptout
Duration and management of cookies
Some cookies (session cookies) remain active only until the browser is closed or when a logout command is executed. Other cookies “survive” when the browser is closed and are also available in subsequent visits by the user. These cookies are called persistent and their duration is set by the server when they are created. In some cases a deadline is set, in other cases the duration is unlimited. The user can decide whether or not to accept cookies using the settings of his browser.
Attention: with the total or partial disabling of technical cookies could compromise the optimal use of the site.
The disabling of “third-party” cookies does not affect the navigability in any way.
The setting can be defined specifically for different websites and web applications. In addition, the browsers allow you to define different settings for cookies “owners” and those of “third parties”. As an example, in Firefox, through the menu Tools-> Options-> Privacy, you can access a control panel where you can define whether or not to accept the different types of cookies and proceed with their removal. In the Internet it is easy to find documentation on how to set the cookie management rules for your browser, as an example you will find some addresses related to the main browsers.